Jonathan Ford
Certified Ethical Hacker| Cyber Warrior |Air Force Veteran
- Role
- Customer Support Engineer at Kentro
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Jonathan Ford
Experienced Information Technology Field Technician with a demonstrated history of working in the information technology and services industry. Skilled in Domain Name System (DNS), Team Building, Software Installation, Networking, and Software Documentation. Strong information technology professional with a Bachelor of Applied Science - BASc focused in Information Technology from South University.
Experience
Customer Support Engineer
Nov 2025 — Present · Cleveland, OH, US
Veterans Administration
Education
Voip Network Systems School, Sheppard AFB, Wichita Fall
Information Technology
2005 — 2006
Intellectual Point
Cyber Warrior Program, Cybersecurity
Intellectualpoint
CompTIA Security + 601, Cybersecurity
2021 — 2021
Intellectualpoint
Certified Ethical Hacker, Cybersecurity
2021 — 2021
South University
Bachelor of Applied Science - BASc, Information Technology
2016 — 2018
Skills
- Computer Hardware
- Comptia Security+
- Software Installation
- Routers
- Leadership Development
- Tcp/Ip
- Help Desk Support
- Comptia
- Dod
- Windows 7
- Computer Security
- Technical Support
- Customer Service Complaint Handling & Resolution Quality Control / Quality Assu
- Network Security
- 8 Year Cable/Telephone/Computer Technician
- Printers
- Team Building
- Dns
- Networking
- Training
- Testing
- Team Leadership
- Security Clearance
- Troubleshooting
- Quality Assurance
- Windows
- Wireless Networking
- Software Documentation
- Respected Builder and Leader of Customer-Focused Teams with Strong Work Ethic an
- Operating Systems
- IT Management
- Dhcp
- Microsoft Exchange
- Network Administration
- Information Assurance
- Cisco Technologies
- Active Directory
- Hardware
- Leadership
- System Administration
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