Jonathan Duncan

IT Consulting

Role: Implementation Consultant Ii at Oracle
Location: Phoenix, AZ, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Jonathan Duncan

IT professional

Experience

Implementation Consultant Ii
Oracle
Sep 2021 — Present · US
Analyzes customer needs, configures the solution, and installs the product at the customer site.Also provide client training on the Symphony POS system. Ensure that our POS solutions meet all of the specifications and functions that are unique to each of our Hospitality clients. Resolve any gaps in Product functionality and train our clients how to use the new product.Responsible for taking the client “live” on the systemConfigured and Program back up overlay on POS system such as overlay, forced modifiers, radio buttons, order menu, employee records, and menu list on Micros Back of House.Configured ML with merchant on credit card authorization with various third party merchant providersAccountable for ensuring a smooth transition and positive user experience. Available to answer operational and application questions during the implementation process and after \"go-live\"

Education

Asher College
Certification, Computer Science
2018 — 2019
Asher College
CERTIFICATE, MCTS
2011 — 2012

Skills

Network Infrastructure
Customer Service
Customer Satisfaction
Comptia a+ Certification
Comptia Network+ Certified
Mcse 2003
Tourism
Microsoft Office
Sales
Account Management
Visual Merchandising
Merchandising
Leadership
Sales Management
Windows 7
Networking
Microsoft Certified Technology
Retail
Team Building
Inventory Management
Troubleshooting
Active Directory
Windows Server
Mcts

Contact information

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Work email
•••••@oracle.com
Personal email
•••••@•••••.com
Direct dial
+17•••••••30

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Current company

Oracle

IT Services and IT Consulting · 10K employees · Founded 1977 · 2300 Oracle Way, Austin, Texas, 78741, US

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/

oracle.com

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