Jonathan Cummings

Senior Member Services Officer at SECU

Role
Senior Member Service Officer at SECU
Location
Goldsboro, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jonathan Cummings

l enjoy working one-on-one with my clients. I believe it\'s important to invest my time to understand what\'s important to you and what goals you have in life. I build personalized strategies to help you reach your goals. Then we\'ll partner together throughout your life to help keep you on track. Whether you\'re planning for retirement, saving, or just trying to protect the financial future of the ones you care for the most, we can work together to develop specific strategies to help you achieve your goals. I\'m dedicated to providing you top-notch client service.

Experience

  1. Senior Member Service Officer

    SECU

    Feb 2024 — Present · Garner, NC, US

    Builds long-term relationships with existing and new SECU members. Ensures retention and provides excellent service in all member interactions. The officer\'s key responsibility is to identify customers\' needs so that you can provide them with options that meet their needs and their financial objectives. Reach out into the community by visiting businesses and conduct educational seminars in the community. Develops and maintains strong relationships with SECU partners.

Education

  • Fayetteville Technical Community College

    Associate of Arts - AA, Business Administration and Management, General

  • East Carolina University

    Criminal Justice/Psychology

    2006 — 2011

  • University of North Carolina at Pembroke

    Bachelor of Business Administration - BBA, Business Administration and Management, General

  • University of North Carolina at Pembroke

    Master of Business Administration - MBA, MBA

Skills

  • Credit
  • Microsoft Word
  • Team Leadership
  • Time Management
  • Training
  • Customer Satisfaction
  • Leadership
  • Inventory Control
  • Coaching
  • Data Analysis
  • Team Building
  • Leadership Development
  • Customer Retention
  • Data Entry
  • Direct Sales
  • Customer Service
  • Cpr/Aed Certification
  • Applicant Tracking Systems
  • Cold Calling
  • Account Management
  • Recruiting
  • Interrogation Techniques
  • Social Media
  • Teamwork
  • Banking
  • Profit
  • Public Speaking
  • Troubleshooting
  • Research
  • Call Centers
  • Critical Thinking
  • Army
  • Telephone Skills
  • Access
  • Event Planning
  • Sales Process
  • Supervisory Skills
  • Social Networking
  • Powerpoint
  • Microsoft Excel

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jonathan Cummings — Senior Member Service Officer at SECU in Goldsboro, NC, US | Unifers