Jonathan Craft

About Jonathan Craft

I like to solve problems. Throughout my life, I have been driven by my intellectual…

Experience

1. Salesforce Product Manager

   Love's Travel Stops

   Jul 2022 — Present · Oklahoma City, OK, US

   Own the Salesforce platform roadmap and vision across 45+ Business Units ensuring it delivers scalable solutions that enhance customer experience, loyalty, and operational efficiency. My role bridges business strategy with technical delivery, aligning Salesforce capabilities to the company’s long-term goals.What I do- Own the Salesforce roadmap and vision, driving adoption and innovation across the enterprise- Partner with stakeholders to translate business needs into impactful Salesforce solutions- Ensure a consistent and user-friendly experience through strong design and quality practices- Lead cross-functional collaboration between business units and technical teams- Measure success through adoption, customer satisfaction, and operational efficiency.By scaling Salesforce across a complex enterprise, I help unify the customer journey, create efficiencies, and deliver technology that supports both our people and our customers.

Education

• Oklahoma State University

  Bachelor of Science in Business Administration

Skills

• Event Planning
• Research
• Project Management
• Customer Service
• Microsoft Office
• Sales
• Marketing
• Marketing Strategy
• Communication
• Social Media
• Social Networking
• Data Analysis
• Photography
• Adobe Photoshop
• Time Management
• Entrepreneurship
• Microsoft Word
• Team Leadership
• Strategic Planning
• Microsoft Excel
• Powerpoint
• Lightroom
• 3d Printing
• Team Building
• Management
• Public Speaking
• Leadership
• Teamwork
• Networking