Jonathan C.

About Jonathan C.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. As a Customer Success Manager at F5, I’m passionate about helping organizations unlock the full potential of their applications while driving meaningful, measurable outcomes. At the intersection of technology and human connection, I guide customers through their digital journeys—ensuring successful onboarding, strategic adoption, and long-term value realization of F5 solutions like BIG-IP, Software on Hardware, and NGINX solutions. With a background in technical customer engagement, I thrive on building trusted partnerships and acting as a strategic advisor to help organizations securely scale and innovate. I collaborate closely with cross-functional teams to translate customer goals into actionable plans, optimize product usage, and advocate for continuous improvement across the customer experience.

Experience

1. Customer Success Manager-ii

   F5

   Oct 2025 — Present · New York, NY, US

Education

• West Islip Senior High School

  General ed

  2015 — 2019

• University of Massachusetts Dartmouth

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• Southern Connecticut State University

  Bachelor of Business Administration - BBA, Business Administration and Management, General