Jonathan Chapples

Vice President of Control Solutions & Risk Remediation @Citi

Belfast, GB

Partnering with Markets Operations to ensure we are set up to succeed. Executing vs a strategy that fosters a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis as well as acting as a senior point of escalation• Embedding an effective supervisory control framework that fully meets Audit, Compliance and Regulatory requirements. Implementing daily control framework for line managers• Conducting weekly control meetings with each Functional Head.• Partnering with Audit and Line Control to ensure global consistency and perform independent spot checks• Review our suite of controls and suggest change to uplift the risk profile throughout the Organisation and its products• Drive standardization of controls across regions and suggest opportunities for harmonisation across teams• Implement plans and execute vs milestones• Ensure our infrastructure and tools meet the needs in order to manage risk. Develop and suggest operating model changes in order to pivot the operations Organization towards digitization and a robust control environment• Driving and supporting the delivery of strategic platform re-engineering initiatives, with conscious intent to standardize and industrial flow, reducing manual touch points and aligning tech delivery vs. business goal and wallet share optimization• Supporting the implementation of initiatives to continuously improve Straight ThroughProcessing (STP) rates• Help drive comprehensive risk KP|S/Metrics for senior executive consumption - for each product and function, working in close partnership with the product Leaders• Analyse risk metrics for trends and lessons learnt• Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management• Articulate solutions vs current state for digitization, automation, low code solutions and straight through processing

Liverpool Hope University

Bachelor of Arts - BA

Furness College

A level