Jonathan C.

About Jonathan C.

As a seasoned professional with over a decade of experience in the California workers\'…

Experience

1. Workers Compensation Claims Adjuster Iii

   AmTrust Financial Services, Inc.

   May 2023 — Present · CA

   Administration of Workers’ Compensation Claims: • Oversee and manage a caseload of over 200 workers’ compensation claims. • Utilize expertise to navigate complex claims efficiently and effectively. • Employ negotiation skills to reach settlements, aiming for timely resolutions. • Ensure adherence to regulatory requirements and company policies throughout the claims process.Customer Service Excellence: • Provide outstanding customer service to all stakeholders involved in the claims process. • Respond promptly to inquiries and concerns, maintaining a high level of professionalism and empathy. • Foster positive relationships with clients, claimants, attorneys, and other parties involved in the claims process.Collaboration and Proactive Case Management: • Work closely with defense counsel to proactively manage cases and prepare for court conferences. • Conduct legal research and stay updated on California workers’ compensation laws, regulations, and case law. • Direct defense counsel to develop impactful strategies while minimizing costs and liabilities. • Identify opportunities to expedite claim resolutions and mitigate risks.Lien Negotiation and Resolution: • Negotiate liens effectively to reduce financial burdens and achieve favorable outcomes. • Implement strategies to address liens efficiently, minimizing delays in claim settlements. • Collaborate with relevant parties to resolve lien disputes and ensure fair and equitable resolutions.

Education

• UEI College

  Computer Systems Certification

  2009 — 2010