Jonathan Blanton
General Manager @K9 Resorts Luxury Pet Hotel
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WORK HISTORY
General Manager @K9 Resorts Luxury Pet Hotel
Malvern, PA, US
Act as a brand ambassador, maintaining a positive reputation in the community.Hire and manage all staff members.Maintain employee retention through succession planning and annual reviews.Delegate responsibilities and expect accountability and feedback.Handle all advertising and marketing for the business.Personally handle high-level customer complaints or ensure they are managed by an Assistant Manager.Be capable of performing any job requirement of any staff member.Monitor P&L monthly and control expenses.Create, monitor, and report KPIs.Hold monthly staff meetings and weekly huddles.
EDUCATION
Art Institute of Philadelphia
Associate's degree, Industrial Design Technology
Manor College
unfinished, Business, Management, Marketing
SKILLS
ABOUT JONATHAN BLANTON
Hospitality leadership has been the focus of my career for more than two decades. My…
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