Jonathan de Bustos Ruiz
Network Operations Center Engineer @Mll Telecom
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WORK HISTORY
Network Operations Center Engineer @Mll Telecom
Network Monitoring, Incident Management, Incident Diagnosis and Incident Resolution within SLA’s, OLA’s and KPI’s, ensuring that all incidents are investigated in a timely manner.Provide regular updates to ticketing systems whilst progressing incidents through to resolution.Liaising and escalating with external suppliers and other MLL Telecom departments to ensure minimum disruption and downtime on the network.Keep abreast with new network technology supported by the NOC.
EDUCATION
Universidad de Deusto
Ingenieria Tecnica Informatica de Gestión
ABOUT JONATHAN DE BUSTOS RUIZ
A Level 4 qualified IT professional with 8 years’ direct experience in Networking and IT…
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