Jonas Wulff
Customer Success & Product Manager @KONVOI
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WORK HISTORY
Customer Success & Product Manager @KONVOI
Hamburg, DE
Lead key account success through onboarding, operational consulting, and structured feedback loops • Define sprint planning and align product priorities with stakeholder input and user insights • Evaluate user feedback via interviews and tool usage data to shape product vision and test new features • Build internal product structures incl. alert catalog, auto-export workflows & incident handling, using Figma/Excel/PowerBI prototypes and cross-team coordination • Create ROI reports and data-driven workflows that directly support customer retention and contract renewals
EDUCATION
TalTech – Tallinn University of Technology
Master's degree, Engineering/Industrial Management
Universität Bremem
Bachelor of Science - BS, Wirtschaftsingenieurwesen
Hamburg University of Technology
Master, Internationales Wirtschaftsingenieurwesen
ABOUT JONAS WULFF
I´m a tech-savvy generalist with a passion for turning customer insights into data-driven…
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