Jon Armstrong

About Jon Armstrong

Hi, I\'m Jon, a Brooklyn-based UX designer by way of San Francisco by way of Utah.From my work as a digital art director, to content strategist, to UX/UI lead for F500 firms, I have always enjoyed solving complex business problems by championing user-centric, intuitive, high-quality design, and incorporating thoughtful use of new technologies. I am a champion for all users, pushing for WCAG compliance down to the atomic level. I bring a marketing mindset to every project, creating seamless user experiences that align with a brand’s strategic vision to deliver on ambitious performance metrics. Even in the most challenging markets. I\'m a systemic thinker, always looking for ways to optimize and leverage creative work, so that its value isn\'t just in the moment or for a one off project. It isn\'t just about design systems, it\'s about how the work fits in with the rest of the brand and product.I love finding ways to bring a little delight into every user experience. My specialties:Mobile apps, web apps, websitesEnd-to-end UX / UI (research, design, development)UX strategyAccessibility / WCAG complianceContent development/strategyUser insights, analytics, and consumer journeysInnovative usability testing methods and user researchWorkflow redesignRevenue generationProduct developmentSocial media integration and strategySolid presentation skillsHands-on leadershipCollaboration across departments for more seamless workflowIncreasing value for stakeholders, users, and clientsPersona generationJourney mappingStoryboardingUsability KPI settingResearch commissioningUsability testing and post launch studies

Experience

1. Sr Ux Consultant

   Johnson & Johnson Innovative Medicine

   Jul 2025 — Present

   Manage, architect and design a multi-channel, eventually multi-brand documentation site using a pre-selected CMS, Sharepoint (I know) from zero to launch* Work with developers to add quality of life features such as: a modal mega menu with collapsible sections, content level navigation, filterable FAQ page with live-updating based on user search input and filter facets and toggles, FAQ page informed by an MS List that I architected, created and kept updated* Ongoing component and template documentation* Advise on multi-channel design system tokens, including 19 brands and 5 themes per brand across 4 separate channels* Advise on token IA, exploring Figma extended collections* Architect and devise a new, more automated Figma workflow that creates trackable files from creation through regulatory approvals; new work flow ideation involving Figma API, web hooks and external API endpoints* Publish documentation for an emerging multi-brand design system* Host and enable Office Hours for 300+ client team of external agencies

Education

• Brigham Young University

  B.A., Humanities, Communications

  1989 — 1992

Skills

• Iphoneography
• Final Cut Pro X
• Bootstrap
• Search Engine Optimization (SEO)
• Adobe After Effects
• Usability Testing
• Facebook
• Social Media Marketing
• User Interface
• Google Analytics
• Digital Marketing
• Photoshop
• Wireframing
• Logix Pro X
• Agile Web Development
• Iphone
• Campaign Creation
• Marketing
• Audio Recording
• User Experience Design
• Online Marketing
• Analytics
• Blogging
• Sketch (App)
• Business Strategy
• Adobe Premire
• Social Media
• Web Development
• Rapid Prototyping
• SEO
• Social Networking
• Information Architecture
• Campaigns
• Product Management
• Music
• Content Management
• Integrated Marketing
• New Media
• Mobile UX
• Audio Mixing