Jonaki Das

WORK HISTORY

EDUCATION

ABOUT JONAKI DAS

Store Manager | Hamleys Play​Present​Operational Excellence: Directing end-to-end operations for a high-energy, experiential retail format, ensuring a seamless blend of play and premium service.​Performance Leadership: Mentoring a diverse team to hit aggressive KPIs while maintaining the rigorous brand standards of the world’s finest toy retailer.​Growth Strategy: Implementing localized marketing and engagement initiatives to increase footfall and maximize Average Transaction Value (ATV).​Unit Head | Tata Zudio​2 years​Expansion Specialist: Served as the Project Implementation (PI) Lead for 15 successful store launches, including 4 National Store Openings (NSOs) and 11 critical launches across the North East region.​Strategic Launchpad: Orchestrated the entire lifecycle of new store setups, from site readiness and inventory stocking to recruitment and grand-opening marketing.​Stakeholder Management: Navigated complex logistical challenges to ensure all launches met strict deadlines and budget constraints.​Assistant Manager | Reliance Retail Limited​3 years​Large-Scale Leadership: Managed a massive workforce of 110+ employees at a high-volume Flagship Store, fostering a culture of accountability and high performance.​Revenue Growth: Consistently outperformed quarterly sales targets by optimizing floor layouts and refining upselling techniques.​Process Optimization: Enhanced operational efficiency by 15\\% through streamlined inventory management and improved scheduling protocols.