Jonah O.

Senior AI Customer Support Consultant | Ex- Apple | Support Veteran | Helping CX leaders scale with Fin @ Intercom

Role
Senior Ai Customer Support Consultant at Intercom
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Jonah O.

My background is in Customer Support, which is why I ask way more questions than I give pitches. I know what a \"bad day\" in the inbox looks like, and I’m passionate about using AI to make sure those days don\'t happen anymore.Now, I help teams use Fin to bridge the gap between high volume and high-quality CX.If you want to talk strategy (or just vent about support life), my DMs are open. No hard sells, just better ways to work.

Experience

  1. Senior Ai Customer Support Consultant

    Intercom

    May 2025 — Present · Chicago, IL, US

Education

  • University of Florida

    Bachelor's degree, Political Science and Government

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jonah O. — Senior Ai Customer Support Consultant at Intercom in Chicago, IL, US | Unifers