Jon Hester

About Jon Hester

Highly organized and detail-oriented professional with over 30 years of comprehensive…

Experience

1. Inside Sales Representative

   The Home Depot

   Nov 2017 — Present · Marietta, GA, US

   Managed contract creation, completion of orders, and coordinated delivery and pickup operations for the Southeast region.Developed and maintained strong relationships with a client base exceeding 300 customers, providing exceptional service and support.Coordinated daily logistics with Dispatch to ensure efficient delivery schedules and optimal service times.Acted as a customer service liaison, assisting clients with equipment selection and operational guidance.Trained new Order Fulfillment associates on proper procedures, methods, and techniques for order assembly and staging for shipment.Certified Operator and Trainer for Forklift, Overhead Reach, and Order Puller equipment, ensuring safe and efficient equipment use.

Education

• Valdosta State University

  Communications

  1985 — 1988

• Jones College

  Bachelor of Science (B.S.), Computer and Information Sciences, General

  2002 — 2009

Skills

• Systems Analysis
• Enterprise Systems Implementation
• Software Development
• Telecommunications
• Integration
• Project Portfolio Management
• Architectures
• Visio
• Sharepoint
• Pmo
• Pmp
• Solaris
• Architecture
• Project Management
• Adobe Creative Suite
• Data Warehousing
• Business Requirements
• Program Management
• IT Operations
• Business Analysis
• Disaster Recovery
• Requirements Analysis
• IT Strategy
• Unix
• Agile Project Management
• Project Planning
• Information Technology
• Software Project Management
• System Deployment
• Itil
• Business Intelligence
• Web Design
• Virtualization
• IT Service Management
• Requirements Gathering
• Security
• Enterprise Software
• Vendor Management
• Enterprise Architecture
• IT Management