Jon Groves
Help Desk Engineer @ Chaney Systems
- Role
- Help Desk Engineer at Chaney Systems
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jon Groves
Experienced Information Technology professional with more than 10 years of help desk experience. In-depth knowledge of core office software packages including Microsoft Office, Adobe applications, anti-virus, and security software. Experience with multiple operating systems and network/hardware configurations. Ability to diagnose and resolve issues independently and work effectively with customers of varying skill levels. Specialties: call center, customer relations, customer service, fundraising, Microsoft office, phone systems, photocopier, printers, quality control, receptionist, record keeping, sales, technical support, video, IT networking
Experience
Help Desk Engineer
May 2022 — Present · Menomonee Falls, WI, US
Education
Milwaukee Area Technical College
Associate of Arts and Sciences (A.A.S.), Network Specialist-Accelerated
2010 — 2012
University of Wisconsin-Milwaukee
None, Communication
2003 — 2013
University of Wisconsin - Fox Valley
Associates of Arts and Sciences, Liberal Arts
1999 — 2002
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