Jon Whittet
Servant Leader | Team Builder | Operational Excellence | Herder of Cats
- Role
- Senior Technical Lead at FIS
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jon Whittet
Versatile and accomplished Information Technology leader with a proven track record of managing the end-to-end life cycle of complex technology projects and programs. Leverages business and systems strategy expertise and team leadership, integrating technology and business solutions to meet strategic program objectives. Strong customer centric focus, driven by streamlining processes to reduce operating expenses, optimizing efficiency and removing impediments that hinder the team capacity.
Experience
Senior Technical Lead
Apr 2021 — Present · Milwaukee, WI, US
Lead team in supporting Rally, Broadcom’s Agile product development SaaS for over 12K enterprise users. Shepard customizations and enhancements, migration of clients from Jira to Rally, user provisioning, auditing, BI reporting and overall support. Manage relationship with Broadcom to champion changes needed to meet operational goals and manage support objectives. Partner with ServiceNow team in the design and automating of provisioning or users from ServiceNow to Rally via webservices API.
Skills
- IT Strategy
- Software Quality Assurance
- Agile Methodologies
- Scaled Agile Framework
- Management
- Networking
- Unix
- Scrum Master
- Agile Testing
- Project Management
- Safe
- Business Requirements
- Vendor Management
- Windows
- Software Project Management
- Itil
- Visio
- Vmware
- Systems Analysis
- Defect Tracking
- Coordination
- Lean Fundamentals
- Documentation
- Test Management
- Integration
- Information Technology
- Cross Functional Team Building
- Operating Systems
- Requirements Analysis
- System Testing
- Regression Testing
- Sharepoint
- Testing
- Requirements Gathering
- Business Analysis
- Process Improvement
- Risk Management
- Software Development Life Cycle (Sdlc)
- Business Process
- Software Documentation
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