Jon Villing

About Jon Villing

CAREER HIGHLIGHTS: SALES SUCCESS: Grew Book of Business 23% Increased…

Experience

1. Lead Sales Associate Lead Sales Team of 15 Direct Reports Sme for all Nfa-related Items

   Vance Outdoors, Inc

   Jan 2024 — Present · Lebanon, OH, US

   SNAPSHOT:I was hired by this regional outdoor enthusiast retail chain in management role to lead and support team of 15 associates with primary focus on firearms department. Primary functions include, training, planning, assigning and directing work of team members, customer service, solutions-based selling, merchandising, regulatory compliance, change management, conflict resolution, cost control, cross-functional collaboration, department reporting, and process improvement. SELECTED HIGHLIGHTS: Serve as SME for all NFA-related items, including background check processes, regulatory compliance, associate training, and customer education Lead team of up to 15 direct reports with primary emphasis on providing best-in-class customer service utilizing proven solutions-based selling techniques Created visually appealing merchandising displays in accordance with store policies and best practices to capture customers interest in promoting featured items Spearheaded all facets of initial store setup, including stocking, merchandising, and team member training vis-à-vis product knowledge, regulatory compliance, and internal systems DISC LEADERSHIP ASSESSMENT:Ready, willing, and able to help others become more effective and successful. Shows a sincere interest in others while persuading others by offering empathy, understanding, and friendship. Innate ability to handle both the human side and the task side of projects. Excellent listening skills and perceived as a person with an active interest in the opinion of others. Often used as a ‘sounding board’ for team members. Excellent follow-through on projects.

Education

• University of Cincinnati

  Bachelor of Science - BS (Some coursework completed)