Jon Underwood

Head of Global Support @Bird

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Head of Global Support @Bird

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SKILLS

Enterprise SoftwareBusiness AlliancesSalesChannel PartnersEmployee EngagementService DeliveryTechnical SupportManagementDisaster RecoverySolution SellingBusiness StrategyStorageLeadershipGo-to-Market StrategyBusiness ProcessOutsourcingSaasVirtualizationProfessional ServicesIT StrategyPre-SalesCloud ComputingProgram ManagementCrmProject ManagementCross-Functional Team LeadershipProduct ManagementStrategyVendor Management

ABOUT JON UNDERWOOD

Internationally accomplished Support and Services leader with 20 years services experience.Dynamic, experienced and self-motivated with the ability to develop strategic initiatives and deliver on tactical execution. Highly skilled in development & execution of global initiatives with a proven track record of creating, leading and developing teams both regionally and globally. Driving continuous improvement and customer satisfaction through tools, automation and AI, while maximising return on investments in a fast-paced and challenging service delivery environment.

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Jon Underwood — Head of Global Support at Bird in London, GB | Unifers