Jon Stocks

Senior Account Manager @Software Guidance & Assistance, Inc. (SGA, Inc.)

Milwaukee, WI, US

SGA Inc. is a Certified Woman Owned Technical Solutions Firm.Senior Account Director responsible for the managing of building out markets assisting in growth, retention, and strategic planning for new and existing enterprise and retail clients. Building effective relationships with stakeholders, working to understand our client’s needs, and collaborating with our Delivery, Sales, and Marketing teams to bring effective solutions to the market. Experienced in delivering meaningful results through strategic planning, market education, cutting edge technology capabilities, and leadership principles. Consistently communicate with Senior Level Directors and Management to understand their needs and help gain advantages for future business opportunities. Act as business partner to advise clients on the appropriate staffing model (staff augmentation, SOW, RPO, MSP, VMS) based on hiring goals. Vendor Management in maintaining relationships by providing contract support, ongoing communication and problem resolution for internal and external employee conflicts and deficiencies. Consistently evaluate SLA\'s, client base and future business opportunities to ensure and validate an efficient strategy, growth and profitability.

USA Basketball

USA Gold Coach License

Lubar College of Business

BA