Jon Ruiz

About Jon Ruiz

I\'ve been in the restaurant business for about 20 years and have done every job front to back. I focus on growth and development of others always first, along with a huge focus on the hospitality and financial front. I really look forward to seeing companies grow as I bring a lot of structured tools to the table to keep the engine running smooth.

Experience

1. Corporate Task Force General Manager

   Parker Hospitality

   Oct 2021 — Present · Chicago, IL, US

   Understand completely all policies, procedures, standards, specifications, guidelines, and trainingprograms. Develop a management team in areas including personal growth, operational and financial knowledge,interpersonal skills, and organizational techniques. Ensure that all food and beverage products are consistently prepared and served according to theestablishment\'s recipes, portioning, cooking, and serving standards. Achieve company objectives in sales, service, quality, the appearance of facility and sanitation andcleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Fill in where needed to ensure guest service standards and efficient operations. Continually strive to develop the staff in all areas of managerial and professional development. Prepare all required paperwork, including forms, reports, and schedules in an organized and timelymanner. Address customer complaints and problems effectively and courteously on an as-needed basis. Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy. Review and amend agenda for shift service meetings (to be conducted by shift manager). Oversee and ensure that the establishment\'s policies on employee performance appraisals are followedand completed on a timely basis. Identify, address and document individual employee performance problems Oversees financial responsibilities including Profit & Loss reports and Labor and COGS budgets. Oversees inventory of liquor, beer, wine, beverages, and drink supplies. Effective interdepartmental collaboration and communication. Development of hourly Front of House staff members. Assist company efforts to optimize labor & product costs Maintain departmental budget expectations

Skills

• Sales
• Hosting
• Marketing
• Social Media
• Budgets
• Hospitality Management
• Craft Beer
• Emerging Trends
• Staff Management
• Management
• Beverage Development
• Sponsorship
• Food Safety
• Staff Development
• Mixology
• Trend Forecasting
• Business Development
• Marketing Strategy
• Product Marketing
• Social Networking
• Brand Awareness
• Operations Management
• Food & Beverage
• Customer Service
• Banquets
• Brand Development
• Event Planning
• Coordinating Events
• Social Media Marketing
• Hospitality
• Beverage Industry
• Event Management