Jon Pankhurst

Head of Software Development @Wavenet

Sevenoaks, GB

I lead the transformation of Wavenet’s software platforms, guiding a team of developers to deliver resilient, scalable systems for over 2 million users. I combine technical depth with strategic leadership, mentoring the team to achieve architectural improvements while aligning with business goals at board level.Highlights: • Mentored the team in modernising our sync platform, cutting a legacy process from 45 minutes to 2 minutes with modern design patterns. • Guided RabbitMQ and API enhancements, ensuring stability during seasonal spikes. • Directed the creation of automated invoicing from Jira, streamlining billing for multi-million pound contracts. • Developing strategy for AI-driven support tooling, aiming to reduce 1st and 2nd line workload. • Championed Agile adoption, establishing Scrum Master, Product Owner, and cross-training to eliminate silos. • Present at board and client level, ensuring technical initiatives align with strategic objectives, including a £21m contract.