Jon Messenger

Account Service Manager @Kerridge Commercial Systems

GB

Client Revenue - Retention and Growth – to ensure existing revenue levels for major clients are retained and increased over a 1, 3 or 5 year basis with such retention and revenue growth delivered through service excellence. Client Service – Excellence and Satisfaction – to ensure clients receive excellent service delivery to aid account retention, growth and recommendation.Account Planning & Forecasting – to assist in the regular reporting and updating of client account activity for actuals and forecast purposes. Understand and Articulate Value Proposition - develop and maintain a high level of understanding of the KCS value proposition(s) and to be able to present these in context to identifying/understanding client needs.