Jon McFadden

About Jon McFadden

Creative and motivated professional with a proven record of generating revenue and building intense relationships with end users, managing case studies from concept to completion, coaching customers to evaluate success and designing educational strategies for employers and executives. History of my skills range across SaaS, B2C & B2B channels of sales. Skilled in data understanding, business analytics/information, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. ​Excellent sales professional with B.S. of Mathematics, Masters of Business Administration from University of Phoenix.

Experience

1. B2b Operations Account Manager - Implementation and Onboarding

   Michelin

   Jul 2021 — Present

   Conducts and summarizes complex data and business analyses for Enterprise Accounts to develop business plans, including revenue and demand projections, workforce optimization, and channel management. Create strategy and development plans designed for employee usage and implementation. Monitor employees training (visual and written), manage implementation timeline, and execute post-launch usage. Key Account Operations manager responsible for 7 businesses generating $10 Million average in ERS SaaS, Logistics, Fleet/Dealer Service business. Business focus on servicing over points of sales (POS) in the Transportation Industry. Constructs statistical and financial models with minimal direction to forecast business performance. Defines the metrics required to measure business performance, and compares actual data to forecasted values. Executes market research projects, gathers intelligence on current industry, technology, and consumer trends, and summarizes research findings tailored to business needs. Provide scalable projects to increase revenues and efficiencies. Works with cross-functional teams in order to facilitate the data collection and performance measurement process, and escalates issues as necessary. Makes contributions to research and analyses on priority projects within established guidelines.

Education

• University of Phoenix

  Master of Business Administration - MBA, Business Administration and Management, General

  2012 — 2016

• Charleston Southern University

  Bachelor of Science - BS, Mathematics

  2007 — 2012