Jon B.
Sr Manager, Colleague Capabilities (Contact Centre) @TD
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2021 — Present
Sr Manager, Colleague Capabilities (Contact Centre) @TD
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CA
I lead a team that identifies, manages and delivers operational improvements to the business applications utilized by our contact centre colleagues.
EDUCATION
2004 — 2006
York University
BSc, Pychology
2013 — 2013
Schulich School of Business
Certificate in Strategic Leadership and Innovation
ABOUT JON B.
Passionate about creating, designing and iterating with great teams to delight customers every day by bringing empathy, enthusiasm, innovation and collaboration to the table. Strong communication skills enable me to engage and influence stakeholders at all levels across an organization.
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