Jon Higham
Head of Full Service Distribution, Coffee to Go Solutions,vending and Bulk @JDE Peet's
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WORK HISTORY
Head of Full Service Distribution, Coffee to Go Solutions,vending and Bulk @JDE Peet's
Direct end-to-end oversight of operations, including sales, product development, marketing, customer service, and team management. Led development and execution of business strategies to boost sales and market share. Ensured high level of customer satisfaction upon implementing customer-focused strategies.• Performed strategic review of Full-Service Distributor Network; exited largest partner Vimto OOH, recruited new partner with growth ambition and extended postcodes territories with high performing partners. Result: New contracts signed complete with growth targets. • Created new FSD (Full Service Distribution) lcontract simplifying legal elements with internal and external lawyers and built new commercial terms. Result: All 12 FSD partners signed and agreed to the 5 year contract go live 1st Jan 25• Manage, develop and coach a team of 2 National Account Managers 3 Business Development Managers and a Trade Marketing Manager. • Cultivated strong cross-functional relationships and enabled marketing synergies with sales goals, quantified ROI objectives, and dashboards through financial reporting and CRM monitoring. • Recognised by ‘Gallop’ for ‘Upper Quartile’ global engagement scores with three other JDE global managers. 4.6 score index• Built segment strategy to drive ‘Cafitesse’ (locked coffee solution) sales growth in ‘short, med and long term’ with key actions and reviews for continuous improvement and revenue gains.• Enhanced organisational engagement and created feel-good factor by planning and delivering charity days and major improvements in AFH division.
EDUCATION
Canon Slade School
GCSE
Bolton College
Bachelor of Technology (BTech)
University of Lincoln
Bachelor's Degree
SKILLS
ABOUT JON HIGHAM
Commercially astute and growth-focused sales leader with wealth of experience in developing and implementing sales strategies to deliver substantial revenue growth in highly competitive marketplaces. Credited at formulating and executing value-adding strategies to ensure achievement of organisational goals, bottom-line results, and strong positioning. Accomplished at leading sales teams, exceeding targets, and establishing profitable relationships across territories whilst maximising profits. Championed Team engagement and development “Upper quartile Global Gallop scores”. Leveraged deep seated knowledge of technical and commercial dynamics with outstanding negotiating skills to secure contracts in a variety of trading markets. Expertise in developing synergies between functional groups to achieve shared vision. Prudent at conducting market analysis and defining consumer insights for development of accessible product strategies. Top-tier financial acumen; possess practicality, pragmatism, extroversion, analysis, and clear communication skills.
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