Jon Goldberg

Experience

1. SVP Deputy Director Financial Crimes Compliance

   Truist

   Aug 2022 — Present · Atlanta, GA, US

   Senior Vice President/Deputy Director Financial Crimes Compliance, Enterprise Fraud Management (EFM) – Responsible for the transformation of Truist Financial Corporation Enterprise Fraud Management Team through process improvement, innovation/technology enhancement, and realignment/re-organization. Focusing on Fraud Operations, including but not limited to Fraud Prevention, Detection, Claims and Resolutions, Strategy/Policy, Investigations, and Regulatory Reporting. Develop/implement strategy to identify, prevent, and mitigate fraud loss to the bank and client. • Efficiency gains through process improvement, innovation, technology improvement/enhancement, and re-alignment. • Develop/implement metrics and reporting to better monitor Teammate performance, efficiency, and overall productivity. • Provide strong leadership and develop investigations staff, including proper training regarding execution of investigative tactics. • Provide advice and guidance to Executive Leadership, Lines of Business (LOB), and other staff on the implications of investigative trends and issues/concerns with respect to potential Fraud Regulatory Compliance and Reputational Risk, including Elderly Financial Exploitation, BEC, ACH/wire, check, and P2P fraud trends. • Develop and maintain strong Public-Private partnerships, both internal and external to Truist, including other Fraud Teams, Corporations, and Federal, State & Local Law Enforcement.

Education

• Florida International University

  Bachelor of Science - BS