Jon Glorieux
\"Customer-Centric Professional | Expertise in Relationship Building, Data Analysis, and Legal Support | Committed to Delivering Excellence and Problem-Solving Solutions\"
- Role
- Property Service Rep at JLL
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jon Glorieux
Customer-centric professional skilled in relationship-building, data analysis, and legal support, dedicated to delivering exceptional results and innovative solutions. With extensive experience in customer engagement, CRM utilization, and team leadership. My approach emphasizes empathy, clear communication, and strategic problem-solving to ensure client satisfaction and positive outcomes. Passionate about continuous learning, I hold certifications in customer service excellence, cold calling strategies, and Google Workspace applications. Let\'s connect to explore how I can contribute to your organization\'s success.\"
Experience
Property Service Rep
Nov 2024 — Present · Pittsburgh, PA
Strengthened client relationships through prompt, empathetic support for facility maintenance requests, expertly managing inbound calls and coordinating service providersDelivered exceptional customer service by adhering to strict company policies on attendance, performance, and IT usage, fostering trust and reliabilityProactively resolved urgent and emergency escalations, demonstrating swift decision-making and transparent communication to enhance client satisfactionCollaborated in “strength training” sessions for continuous skill development, reinforcing best practices and driving consistent client-focused solutionsSupported leadership with key projects, contributing to a culture of collaboration and high-quality serviceMaintained seamless operations through regular queue and email processing, ensuring timely follow-up and sustained client confidence
Education
Everest Institute-Pittsburgh
Associate in Specialized Business
2012 — 2014
Indiana University of Pennsylvania
Bachelor of Arts
1990 — 1994
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.