Jon Garner
Head of Information Technology @Bletchley Park Trust
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WORK HISTORY
Head of Information Technology @Bletchley Park Trust
Milton Keynes, GB
I lead the IT and AV teams at Bletchley Park who are responsible for all aspects of IT and AV activities including the responsibility for Cyber Security in the organisation. Since joining in 2020, I have championed the modernisation and adoption of digital technologies and a move towards cloud and SAAS technology across the business as well as focusing on hardening our cyber stance with the use of education, technology and processes.I am currently heading up a major Ticketing/CRM change within the organisation to modernise our processes and technology and ensure that we are able to gain valuable insights from the data gathered.I work closely with other Technology leads of many other large museums, libraries and galleries including regular participation in a \"Heads of Museum IT\" group.
SKILLS
ABOUT JON GARNER
An experienced ITIL and Prince2 qualified IT manager, who is driven and motivated with excellent leadership qualities and a proven track record in delivering results. Hands on experience in both application and infrastructure Support, Delivery, Transformation, Transition/Implementation, Development, Testing and Design, where the focus has always been to deliver quality product and/or services, on time and budget.Ability to communicate effectively at all levels in particular the translation of technical explanations to non-technical colleagues and the translation of business process into technical solutions. Strong stakeholder/supplier management skills and a natural enthusiasm and sense of ownership that engages others and drives issues through to conclusion.I have both created and managed support teams from service desk through to 3rd line application support and development in a retail and hospitality environment supporting a variety of systems ranging from small bespoke applications to mainstream EPOS and ERP systems. More recently I have worked within the museum and visitor attraction sector and have been responsible for all aspects of the IT/AV landscape from ownership of the daily operational service to driving strategic system and process change, this includes a move from on premise to cloud based technology as well as significant change in both internal and customer facing technology.
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