Jon Flores
Human Resource | Human Resource Assistant for Baylor University Army ROTC | 15 years experience as a Human Resource Officer in the U.S. Army. Plans, Operations, Strength and Replacement, Awards and Recognition
- Role
- Billing Specialist at Spectrum
- Location
- Temple, TX, US
- LinkedIn followers
- 500 followers
About Jon Flores
Experienced Military Officer with a demonstrated history of working in the military industry. Skilled in Team Management, Military Training, Customer Support, Skilled Multi-tasker, and Combat Operations. Strong military professional with Art and Human Resource knowledge. Quick learner and dedicated professional who graduated from The University of Texas at San Antonio.
Experience
Billing Specialist
Aug 2025 — Present · Zanesville, OH, US
Representing a Fortune 100 company, answering inbound phone calls and navigating multiple computer programs.• Providing product knowledge and account support to many different types of people from across the country.• Serves as the point of contact for customers related to billing and order inquiries and technical support, with professionalism and courtesy.• Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards.• Ensure compliance with FCC regulations while supporting the customers and company.
Education
The University of Texas at San Antonio
Bachelor of Fine Arts - BFA, Photography
Adjutant General's School
Human Resources Management/Personnel Administration, General
2005 — 2005
San Antonio College
Associate of Science - AS, Electronic Graphics
1989 — 1992
Defense Information School
Multimedia Illustrator , Computer Graphics and Multimedia design
1996 — 1997
U.S. Army Command and General Staff College
Military and Strategic Leadership
2012 — 2013
US Army Infantry Officer course
Infantry Operations, Tactics and Leadership
2002 — 2003
The University of Texas at San Antonio
Bachelor of Fine Arts - BFA, Fine Arts - Photography
1999 — 2001
US Army Basic Training
Military operations and tactics
1996 — 1996
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