Jon Fitzsimmons
Customer Experience, Net Promoter Score (Nps) Operations Lead @American Honda Motor Company, Inc.
Torrance, CA, US
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WORK HISTORY
Apr 2021 — Present
Customer Experience, Net Promoter Score (Nps) Operations Lead @American Honda Motor Company, Inc.
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Support customer-centric business approach with NPS surveys for Auto, Powersports and Power Equipment Launch 9 surveys on all-new platform (Qualtrics) in first year of project Identify and implement streamlined survey methodology estimated to save 15% of total budget
ABOUT JON FITZSIMMONS
Automotive marketing professional with 25 years of experience supporting digital…
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