Jon Deighton
Event Operator @Hart Entertainment Inc.
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WORK HISTORY
Event Operator @Hart Entertainment Inc.
CA
Supervision and risk management of company assets (activations, equipment, games, and/or machines) during corporate, school, university, community, or private events.• Strong customer service skills and positive client relations management to ensure events are fun, successful, and safe for all patrons.• Equipment operations and company asset management before, during, and after events.• Delivery and/or pickup of event assets to/from event locations.• Occasional maintenance and cleaning of event equipment and assets.
EDUCATION
Humber Polytechnic
Sport Management, Honours
ABOUT JON DEIGHTON
Developing a wide set of skills and learned achievements across business, sport, and research, combined with my years of experience, enhances my capacity to achieve success in multiple roles; a jack-of-(almost)-all-trades, so to speak.My professional background is in Refereeing, where I match fast-paced decision-making with communication and respect in challenging environments; League & Event Operations, where I successfully work with teams, clients, officials, and families in customer support, venue operations, and executing events; and Administration, where I balance independent projects, multi-form customer support (in-person, email, 1-on-1, and mass email systems), staff management, KPI and trend analysis reports, and industry research to inform best practices and policies.Additionally, I am competent in various research forms, particularly in a sport setting, where I have honed my skills through a peer-reviewed research paper published in the Journal of Innovation in Polytechnic Education! I enjoy expanding my knowledge of the sport industry, as well as reading academic articles across multiple disciplines, including nuclear energy processes and safety, environmental sustainability, sport physical/mental health, the sport industry, environment, governance/policy, and ethics in sport.
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