Jon Cooper
Director, Lead Qa Engineering @Morgan Stanley
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WORK HISTORY
Director, Lead Qa Engineering @Morgan Stanley
Toronto, ON, CA
Provide direction, mentorship, and performance management for a team of 7 QA professionals, cultivating a culture of accountability and professional growth• Foster an environment of collaboration through organization and facilitation of recurring QA knowledge hour for 140+ QAs across 5 different product groups• Build and implement new QA processes, facilitating cross-team collaboration across development, QA, product, and support groups• Encourage adoption and upskilling of automation tools and AI within the QA organization
EDUCATION
Mount Royal University
Bachelor of Science (BSc), Biology/Biological Sciences, Chemistry Minor
Southern Alberta Institute of Technology (SAIT)
Information Technology, Software Development
SKILLS
ABOUT JON COOPER
As Director of Quality Assurance with 7 years of fintech experience, I am responsible for supporting and guiding the strategic direction, execution, and continuous improvement of quality practices across the organization. I oversee a team of seven direct reports and work cross-functionally to ensure high standards of product quality, operational efficiency, and team effectiveness.I am passionate about learning new topics and expanding my skill set by taking on challenges and gaining experience along the way. I hold a Professional Scrum Master I certification, and I regularly share my knowledge and best practices with my peers and new hires.
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