Jon Chabot

About Jon Chabot

I lead digital engineering and customer experience initiatives focused on building modern, high-performing, data-driven experiences across web and mobile platforms. In my role, I oversee multiple cross-functional teams responsible for React-based application development, digital quoting and servicing journeys, mobile app engineering, analytics implementation, and production monitoring.My work sits at the intersection of technology modernization, customer experience optimization, and digital performance. I partner closely with product, engineering, analytics, and enterprise IT leaders to deliver scalable platforms that improve conversion, reliability, and personalization across the customer lifecycle — from first-time brand discovery through quote completion and post-login engagement.Key areas of focus include:Leading teams delivering React SPA and mobile experiences across critical customer journeysDriving performance engineering and observability through tools like Dynatrace, Splunk, and session replay platformsAdvancing digital analytics transformation, including server-side tagging and enterprise measurement strategyImplementing experimentation and personalization capabilities using Adobe Target and CDP integrationsModernizing authentication and identity experiences through Okta and secure platform upgradesAligning digital delivery with broader strategic business goals through strong leadership, stakeholder partnership, and technical directionI’m passionate about building teams, improving customer outcomes through technology, and enabling organizations to deliver best-in-class digital experiences with measurable impact.

Experience

1. Assistant Vice President - Digital Solutions

   Amica Insurance

   Nov 2022 — Present

Education

• Bryant University

  Bachelor's in Science, Computer Information Systems

  2005 — 2008

• Southern Methodist University

  Master of Science (M.S.), Computer Software Engineering

  2010 — 2013

Skills

• Web Development
• Java Enterprise Edition
• Software Documentation
• Sdlc
• Enterprise Architecture
• Ext Js
• Jquery
• Web Applications
• Subversion
• Db2
• Eclipse
• Mysql
• Requirements Analysis
• Web Services
• Spring
• Java
• Sharepoint
• Soa
• Microsoft Sql Server
• Software Development
• Scrum
• Tomcat
• C#
• .net
• Php
• Xml
• Database Design
• Mainframe
• Jms
• Visual Studio
• Jsp
• Ant
• Continuous Integration
• Software Engineering
• Sql
• Visio
• Ajax
• Databases
• Javascript
• Systems Analysis