Jon Cagle
Business Analyst @State Universities Retirement System
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WORK HISTORY
Business Analyst @State Universities Retirement System
Assist management, executive staff, and team leads with identifying and implementing process improvements that better utilize available, modern software and technology that will aid in reducing claim time, labor resources, or error rates. Gather information and specifications from various stakeholders to establish a business, developer, and user requirement list for projects within the Information Systems area. Then provide training and documentation on new applications and solutions to the end-user community and stakeholders of each project.Work closely with the Project Manager, Director of IT Infrastructure and Operations, and vendors to ensure that solutions that the organization considers adequately meet or exceed user and business requirements. Identify opportunities for process improvement.
EDUCATION
Illinois State University
Master of Business Administration - MBA
Eureka College
Bachelor of Science (BS), Business Administration, Management and Operations
Parkland College
Duel Credits, Organizational Leadership
ABOUT JON CAGLE
Throughout my career, I\'ve spearheaded transformative projects across various sectors, such as manufacturing, tech, public pension, and web development. My passion is solving complex issues, translating business needs into actionable strategies with tangible stories, and guiding projects from conception to completion. I specialize in stakeholder engagement, organizational transformation through change management, agile methodologies, and leveraging tools like JIRA and Azure DevOps for efficient project management and reporting. I focus extensively on delivering value, fostering collaboration, and driving results through data-driven decision-making and continuous improvement.
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