Jon Bjork
Account Manager at Arista Networks
- Role
- Federal Se Manager - Federal Systems Integrators at Brocade
- Location
- Fairfax County, VA, US
- LinkedIn followers
- 500 followers
About Jon Bjork
Account Management professional with BBA in Information Systems and 24 years of combined experience in various work environments from start-ups to 96K employee organizations. Background includes account management, sales engineering management, sales engineering, network design, installation and troubleshooting, customer relations and training. I have worked in a pre-sales engineering role supporting Federal Customers for 13 years.• Customer Relations: Providing sales presentations and training, technical support, and acting as customer liaison as part of a pre- and post-sales team• Local Area Networking background including Brocade switches, routers, load balancers, and TCP/IP• Diverse experience including Fiber Channel, Storage, Optical, Network Operating Systems, Servers, Firewalls, and VPN devices• Department of Homeland Security Top Secret Clearance
Experience
Federal Se Manager - Federal Systems Integrators
Jan 2004 — Present
Work closely with sales management in account planning, territory coverage, technical direction, managing budgets, and driving revenue to achieve $30M annual quota• Manage a team of eight SEs with Ethernet, IP, Fiber Channel, FCoE, and Application Delivery expertise • Products include FastIron switches, NetIron MLX routers, ServerIron load balancers, Brocade DCX directors and new VDX Ethernet Fabric/TRILL switches• Interface with Product Management and Engineering to develop features relevant to customer base• Provide training and support to channel partners delivering Brocade solutions• Perform management duties include hiring, mentoring, and evaluating Systems Engineers• Responsible for customer satisfaction• Manage escalations with Technical Assistance Center (TAC)
Education
James Madison University
BBA, Information Systems
1988 — 1992
Skills
- Brocade
- Routing
- Load Balancing
- Network Security
- Switches
- Routers
- Systems Engineering
- Firewalls
- Ethernet
- Tcp/Ip
- Fcoe
- Data Center
- Ospf
- Vpn
- Virtualization
- Start-Ups
- Wan
- Cloud Computing
- Servers
- Technical Support
- Management
- Network Design
- Channel Partners
- Fibre Channel
- Network Architecture
- Networking
- Troubleshooting
- Product Management
- Storage
- Qos
- Bgp
- Ip
- Voip
- Internet Protocol Suite (Tcp/Ip)
- Voice Over Ip (Voip)
- Open Shortest Path First (Ospf)
- Wide Area Network (Wan)
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