Jon Baltazar

Head of Customer Care

Role
Head of Customer Care at San Jose Water
Location
San Jose, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jon Baltazar

Highly skilled professional with experience in the areas of employee relations and…

Experience

  1. Head of Customer Care

    San Jose Water

    Jul 2022 — Present · San Jose, CA, US

Education

  • San José State University

    BS, Computer Engineering

    1994 — 2000

Skills

  • Troubleshooting
  • Telecommunications
  • Sales Operations
  • Customer Retention
  • Voip
  • Customer Service
  • Direct Sales
  • Mobile Devices
  • Computer Network Operations
  • Os X
  • Mac Os X
  • Co-Location
  • Cabling
  • Broadband
  • Saas
  • Managed Services
  • Visio
  • Call Center
  • Cross-Functional Team Leadership
  • Product Management
  • Customer Support
  • Crm
  • Salesforce.com
  • Account Management
  • Networking
  • Cloud Computing
  • Team Leadership
  • Vendor Management
  • Customer Experience
  • Sales Process
  • Customer Satisfaction
  • Training
  • Microsoft Office
  • Sales
  • Avaya
  • Process Improvement
  • Cold Calling
  • Leadership
  • Call Centers
  • Ip

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