Jon Baltazar
Head of Customer Care
- Role
- Head of Customer Care at San Jose Water
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Jon Baltazar
Highly skilled professional with experience in the areas of employee relations and…
Experience
Head of Customer Care
Jul 2022 — Present · San Jose, CA, US
Education
San José State University
BS, Computer Engineering
1994 — 2000
Skills
- Troubleshooting
- Telecommunications
- Sales Operations
- Customer Retention
- Voip
- Customer Service
- Direct Sales
- Mobile Devices
- Computer Network Operations
- Os X
- Mac Os X
- Co-Location
- Cabling
- Broadband
- Saas
- Managed Services
- Visio
- Call Center
- Cross-Functional Team Leadership
- Product Management
- Customer Support
- Crm
- Salesforce.com
- Account Management
- Networking
- Cloud Computing
- Team Leadership
- Vendor Management
- Customer Experience
- Sales Process
- Customer Satisfaction
- Training
- Microsoft Office
- Sales
- Avaya
- Process Improvement
- Cold Calling
- Leadership
- Call Centers
- Ip
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