Jomon Rajan
CISSP || Technical Account Manager - Security Automation & Orchestration /Threat Intelligence / Cyber Fusion Center
- Role
- Technical Account Manager at Cyware
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jomon Rajan
Cybersecurity Enthusiast with varied experience in the field of Information technology and Project & People Management.
Experience
Technical Account Manager
Mar 2024 — Present
As a Technical Account Manager (TAM), I serve as the primary technical liaison between the company and enterprise customers, ensuring successful deployment, adoption, and optimization of Security Orchestration, Automation, and Response (SOAR) and Threat Intelligence Platform (TIP) solutions.Key Responsibilities:Act as a trusted advisor, guiding customers on best practices for SOAR & TIP implementation.Manage technical escalations, troubleshoot issues, and drive resolution in collaboration with support and engineering teams.Conduct product demonstrations, training, and enablement sessions to enhance customer adoption.Work closely with cross-functional teams to ensure customer success, retention, and expansion.Provide strategic insights to customers on automation workflows, integrations, and threat intelligence utilization.
Education
KJ Somaiya College of Engineering, Vidyavihar
Master of Science (MSC), Information Technology
2015 — 2017
KJ Somaiya College of Engineering, Vidyavihar
Master of Science - MS, Information Technology
2015 — 2017
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