Jolyon Scarlett

WORK HISTORY

EDUCATION

SKILLS

ABOUT JOLYON SCARLETT

I am an ITIL qualified professional and during my career to date, I have gained a substantial amount of experience in various IT support roles in the military, MSP, automotive, pharma, financial, hospitality and the insurance worlds. I have great soft skills. I enjoy building professional relationships with people at all levels and have derived a great deal of satisfaction from the fact that I have had a positive impact on them and with the development of various programs, systems and mentoring people for the organisations I have worked for. I am motivated by both achievement and attaining successful outcomes. I am a logical person and am able to think laterally. I have the ability to communicate well, both orally and in writing to all levels. I am keen to undertake further training as may be required of the post and indeed I would welcome any opportunities to undertake continued professional development. I very much understand the need to keep up to date with current work practices along with future developments in the fieldUse of AD, Azure, Exchange to onboard, procure equipment, set-up and train new starters.Vast and varied hands on IT and Ops (mainframe) support experience including the support of Macs, Windows 10/11 laptops, use of MDM (MobileIron, Soti’s Mobicontrol, Intune), all computing hardware and mainstream software (including MS Office, support of commercial use of Google Suite and Gmail)Team Leader (team of 6) experienceSupport and maintenance of Windows Server, Exchange Server, backup software, UPS maintenance.Procurement of IT equipment from various suppliers, including laptops, desktops, servers, switches, TVs, monitors and peripherals.Responsible for the disposal of IT equipment.These skills have been gained through both large and small enterprise. I look forward to sharing my unique skill set with a new team.