Judy Olivenza
L&D, Talent Development, Customer Education | Scaling Performance Management for Global Organizations | Designing and Delivering International Training Programs
- Role
- Training Coach at TITLE Boxing Club
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Judy Olivenza
Dedicated team player with over 15 years of customer service, training, product, program, and project management experience; streamlining processes and delivering creative solutions to ensure excellency with organizational learning and growth.
Experience
Training Coach
Nov 2025 — Present · Norwood, MA, US
Education
D'Amore-McKim School of Business at Northeastern University
Master’s Degree, Innovation
2014 — 2015
Regis College
Bachelor's Degree, Management and Communication
2001 — 2005
Northeastern University College of Professional Studies
Organizational Communication, General
2012
Skills
- Powerpoint
- Microsoft Excel
- Support Systems
- Microsoft Powerpoint
- Kanban
- Customer Service
- A/B Testing
- Group Instruction
- Slack
- Presenting
- Oracle
- QA Testing
- Public Speaking
- Jira
- Leadership
- Microsoft Office
- Sales
- Process Implementation
- Product Management
- Technical Support
- Instructional Design
- Word
- Zendesk
- E-Learning
- Process Improvement
- Product Development
- Excel
- Saba
- Sql
- Visio
- Microsoft Word
- Forio Simulations
- Training
- Social Media
- Educational Technology
- Webex
- Management
- Google Docs
- Online Communications
- Event Planning
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