Joji M.
Customer Experience & Operations Leader | ex-Upwork, Headway, Intuit
- Role
- Customer Care Operations, Smb at Nextdoor
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Joji M.
Customer operations leader with a track record of scaling support, optimizing processes, and delivering exceptional experiences. I thrive in fast-paced environments, combining strategic thinking with operational expertise to drive impact. Passionate about mentoring and empowering teams, I help people grow while building high-performing, customer operations.
Experience
Customer Care Operations, Smb
Apr 2025 — Present · San Francisco, CA, US
Nextdoor is built on the idea that the neighborhood is one of the most important communities in an individual’s life. We strive to be a place where neighbors everywhere come for trusted connections and the exchange of helpful information, goods, and services.
Education
University of California, Berkeley
BA
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