Joji M.

Customer Experience & Operations Leader | ex-Upwork, Headway, Intuit

Role
Customer Care Operations, Smb at Nextdoor
Location
Santa Clara, CA, US
LinkedIn followers
500 followers

About Joji M.

Customer operations leader with a track record of scaling support, optimizing processes, and delivering exceptional experiences. I thrive in fast-paced environments, combining strategic thinking with operational expertise to drive impact. Passionate about mentoring and empowering teams, I help people grow while building high-performing, customer operations.

Experience

  1. Customer Care Operations, Smb

    Nextdoor

    Apr 2025 — Present · San Francisco, CA, US

    Nextdoor is built on the idea that the neighborhood is one of the most important communities in an individual’s life. We strive to be a place where neighbors everywhere come for trusted connections and the exchange of helpful information, goods, and services.

Education

  • University of California, Berkeley

    BA

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Joji M. — Customer Care Operations, Smb at Nextdoor in Santa Clara, CA, US | Unifers