Joi Brown

About Joi Brown

Joi is a proud graduate of Northern Arizona University, where she earned her Bachelor of…

Experience

1. Surveillance Observer

   Binion's Gambling Hall

   Apr 2025 — Present

   As a Surveillance Observer at Binion’s and Four Queens Hotel and Casino, I play a critical role in ensuring the safety and integrity of casino operations through vigilant monitoring and prompt response to all incidents across the property. I utilize Avigilon Control Center 7, to oversee activities on the casino floor, slot areas, cage operations, hotel, parking garages, and surrounding perimeters.Key Responsibilities & Skills:Monitor live CCTV feeds to detect illegal, suspicious, or unusual activity and ensure full compliance with internal policies and Nevada Gaming Control Board regulations.Use ITrak and CIP reporting systems to accurately document incidents, investigations, and risk-related events.Respond to emergency and non-emergency calls from guests and employees, dispatching officers and notifying proper authorities when necessary.Prioritize and classify incidents based on severity and potential risk, coordinating communications with internal security teams and outside emergency services.Maintain professional communication on multi-line phones and radios, ensuring timely and effective responses to dynamic security situations.Support risk management efforts by observing, reporting, and logging guest and employee injuries, illnesses, slips, falls, and other liability-related incidents.Maintain detailed logs of all radio transmissions and calls, and ensure all data is captured according to department protocols.Operate multiple computer systems simultaneously, demonstrating strong multitasking skills, attention to detail, and system proficiency.Completed Title 31 AML (anti-money laundering) compliance training to ensure adherence with federal anti-money laundering regulations.

Education

• Northern Arizona University

  Bachelor of Applied Science - BASc

  2015 — 2019