John Zilliken

About John Zilliken

I am an entrepreneurial leader with a passion for property and operations management. My 20+-year career in high-end retail and food & beverage leadership has spanned strategic planning, leasing, back-of-house (BOH) operations, merchandising, supply chain, sales & business development, marketing, and client/customer relationship management. Leveraging a sound finance background and a talent for navigating complex organizational structures, I have earned progressive promotions to manage multimillion-dollar P & Ls, overseen regulatory compliance (including SEC reporting), aligned diverse stakeholders with common goals, and built & mobilized cross-functional teams to deliver profitability, maximize portfolio ROI, and elevate satisfaction of tenants and customers. AREAS OF EXPERTISE Real Estate Asset Management Multi-Unit Operations | General Management Development Management New Business Launches | Startup Ventures Business Growth | Scalability Business Development | Strategic Partnerships NOTABLE ACHIEVEMENTS Executed, leased, and opened $60M development project for Mandalay Place, and grew into a $70M business with $7M+ EBITDA. Delivered operational turnarounds. Achieved 99% tenant occupancy for Grand Canal Shoppes, a property with 1.2M+ total SF and 140 tenants. Maintained 93% occupancy during COVID pandemic. Increased valuation of properties and businesses, enabling financing and M&A transactions. Innovated new business functions, including asset management administration at MGM Mirage Retail, merchandising and property management at Mandalay Place, and property operation for The Shops at Crystals. Incubated new-to-market tenant expansions into locations along the Las Vegas resort corridor & nationally. CORE COMPETENCIES On-Site Property Management | Multi-Site Management | Lease Structuring & Administration | Tenant Advocacy | Facility Management Oversight | Construction Oversight | Emergency Planning | Risk Management | Capital Raising | Budgeting | Forecasting | Cost Containment | Sales | Merchandising | Supply Chain | Marketing | Public Relations (PR)| Human Resources (HR)| Process Improvement | Negotiation | Problem-Solving | Decision-Making | Communication Skills | Owner & Stakeholder Relations Due to wife’s relocation to CT, I am currently #OpenToOpportunities in the Greater Boston, Hartford, or New York City areas. I welcome networking connections and insights from the Northeast.

Experience

1. Senior General Manager Providence Place

   Brookfield Properties

   Jul 2021 — Present

Education

• Texas A&M University

  Bachelor of Arts - BA