John Tyrrell

About John Tyrrell

My vision: To work proactively through coaching and training to provide world class…

Experience

1. Support Enablement Specialist

   Xactly Corp

   Jan 2022 — Present · Omaha, NE, US

   Responsible for building, shaping and delivering programs supporting new hire onboarding and the ongoing enablement, quality management, information sharing and career development for global Support teams.Facilitate Project Management overseeing build out of training material for multiple product lines. Training modules include certification and non-certification learning plans. Training material is built with competency exercise modules to test knowledge and enhance skills. Manage LMS for Support team creating, assigning and auditing course work and learning plans to ensure material is up-to-date and effective.Onboard new team members globally providing them with a defined learning plan for each specialized role within the Support Team. Facilitate follow-up meetings and track Learning Plan progress for each team member and discuss opportunities with team members and managers.Work across business lines to ensure consistent information is developed and shared.True Colors - ERG Board of Directors 20••••24True Colors - ERG Board President 2025

Education

• The University of Kansas

  Elementary Education

  2006 — 2007

• Grace University

  Public Relations, Business Management

  1997 — 1999

Skills

• Employee Training
• Retail Banking
• Banking
• Risk Management
• Team Building
• Management
• Marketing
• Human Resources
• Coaching
• Customer Satisfaction
• Training
• Credit
• Finance
• Team Leadership
• Customer Retention
• Customer Service
• Loans
• Sales
• Leadership
• Consumer Lending