John Tan
Chief Experience Officer
- Role
- Chief Experience Officer at Deviceforensiq
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About John Tan
BUSINESS TRANSFORMATION | HIGH-GROWTH ORGANIZATIONS | GLOBAL SERVICE DELIVERY & TEAMS. As a solution-focused business leader, I help companies scale operations for high growth, develop strategic roadmaps and lead global teams to achieve corporate objectives. An analytical and innovative thinker, I’m also known for building organizational structure, processes, and systems that enable rapid growth in start-ups and large corporations in diverse industries. Highlights of my career: A turnaround executive, I transformed struggling offshore operations into one of Greenfield Online’s highest-performing units with exceptional customer satisfaction. A Six Sigma champion, I’ve led training initiatives of hundreds of employees in process improvement methodologies to drive effective projects that reduce costs, improve productivity, and increase customer satisfaction for start-ups and large organizations. A change management leader, I’ve repeatedly championed a continuous improvement culture, facilitating skill development, gaining stakeholder buy-in, and embedding principles company wide. Demonstrated competencies acrossSTRATEGIC PLANNING | OPERATIONS MANAGEMENT | CONTINUOUS IMPROVEMENT | CHANGE MANAGEMENT | TURNAROUND LEADERSHIP | OFFSHORING / OUTSOURCING SOLUTIONS | TEAM BUILDING & LEADERSHIP | CUSTOMER SUCCESS
Experience
Chief Experience Officer
May 2025 — Present
DeviceForensIQ (DFIQ) is a next-generation fraud prevention and device integrity platform designed to identify fraudulent respondents, stop sophisticated fraud, duplicate devices and protect digital businesses from large-scale abuse. Built to combat modern, AI-driven fraud tactics, DFIQ combines deep device forensics, behavioral intelligence and network analysis to accurately detect fake users, bots, duplicate accounts, and coordinated fraud activity—without introducing unnecessary friction for legitimate users.
Education
United States Naval Academy
Bachelor of Science (B.S.), Aerospace Engineering
Skills
- Project Management
- Knowledge Management
- Operations Management
- Business Restructures
- Sales Operations
- Management Consulting
- Cost Reduction Strategies
- Transformations
- Leadership
- Metric Tracking
- Training Delivery
- Budgets
- Financial Services
- Mergers
- Start-Ups
- Strategy
- Turnaround Strategy
- Operations Improvement
- Analytics
- Growth Strategies
- Strategy Execution
- Management
- Team Building
- Six Sigma
- Segmentation
- Offshore Solutions
- Employee Learning & Development
- Strategic Recruitment Planning
- Process Improvement
- Competitive Intelligence
- Mergers & Acquisitions
- Globalization
- Market Research
- Growth Acceleration
- Global Leadership
- Offshore Team Leadership
- Customer Insight
- Quantitative Research
- Marketing Research
- Technology Solutions
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