John Tokarz
Senior Manager, Client Services | $80M+ Enterprise Portfolio | Revenue Growth, Retention & Expansion Strategy | CRM & AI Process Optimization
- Role
- Senior Manager, Client Partner Team at Perion
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About John Tokarz
I lead client services teams that drive measurable revenue growth and long-term enterprise partnerships.With 15+ years in digital media and advertising, I currently manage a 6-person Client Partner team responsible for $80M+ in annual enterprise revenue. My focus is simple: deliver consistent quota performance, drive incremental budget growth, and build scalable operational systems that support long-term retention.Over the past five years, my team has consistently achieved quota while expanding strategic accounts through structured renewal planning, upsell execution, and cross-functional collaboration.I operate at the intersection of revenue execution and operational optimization.My leadership experience includes:• Enterprise account management & client lifecycle strategy• Renewal & net revenue expansion frameworks• Salesforce CRM optimization & reporting infrastructure• AI-enabled workflow automation & process efficiencies• Executive KPI dashboards & revenue forecasting• Cross-functional alignment across Sales, Product & OperationsI’m particularly passionate about improving client retention, increasing forecast accuracy, and building systems that allow teams to scale without sacrificing service quality.Core Strengths: • Senior Client Services Leadership • Enterprise Revenue Portfolio Management ($80M+) • Retention & Expansion Strategy • Revenue Operations & Forecasting • Salesforce CRM & Automation • AI Process Improvement • Team Development & Performance CoachingOpen to Senior Manager-level Client Services, Client Success, or Revenue-focused leadership roles where I can drive both revenue growth and operational excellence.
Experience
Senior Manager, Client Partner Team
Jan 2023 — Present
Scope:$80M+ enterprise revenue portfolio | 6 direct reports | Multi-year quota attainment • Lead 6 Client Partners managing $80M+ in annual enterprise revenue • Consistently delivered team quota achievement for five consecutive years • Drive renewal and upsell strategies increasing account penetration and incremental growth • Oversee execution of revenue plans and pipeline health monitoring • Serve as Salesforce SME, leading CRM optimization and workflow automation initiatives • Implement AI-enabled process improvements increasing efficiency and reporting accuracy • Develop executive dashboards supporting forecasting and KPI tracking • Partner cross-functionally with Product and Operations on testing, QA, and go-to-market improvements
Education
Central Michigan University
B.S.B.A, Marketing
Skills
- Behavioral Targeting
- Hiring Employees
- Analytics
- Marketing Communications
- Mri
- Atlas
- Data Analysis
- Salesforce.com
- Rich Media
- Eyewonder
- Display Advertising
- Operations Management
- Programmatic Media Buying
- Strategic Planning
- Digital Media
- Peoplesoft
- Media Sales
- Eyeblaster
- Screening Resumes
- Team Management
- Mobile Applications
- Interactive Media Planning
- Technical Hiring
- Dfp
- Dfa
- Digital Marketing
- Scarborough
- Ad Serving
- Mobile Devices
- Interactive Marketing
- Account Management
- Campaign Management
- Mobile Marketing
- Doubleclick
- Ad Networks
- Digital Strategy
- Content Strategy
- Web Analytics
- Billing Process
- Integrated Marketing
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