John Taylor

About John Taylor

As a technology enthusiast, I am passionate about innovating, optimizing, and solving business and industry problems with emerging and disruptive technologies, such as blockchain, immersive technology (VR/AR/XR), and artificial intelligence.Currently, I am a Lead Technical Program Manager of Blockchain Technology at Mastercard, where I lead and manage complex and cross-functional projects involving blockchain and distributed ledger technology. I possess certifications as a Certified Scrum Master, Six Sigma Green Belt, and Salesforce Administrator. I have a keen interest and proficiency in virtual reality, augmented reality, and mixed reality, and have developed immersive experiences using EngageVR and Unity Engine.I am a self-motivated and adaptable worker who loves problem-solving and learning new skills. I am confident in my ability to work collaboratively and effectively with diverse teams and stakeholders, as well as to identify and troubleshoot critical issues ad-hoc. I am always striving to improve my emotional intelligence and mindfulness, and to practice empathy and openness in both my personal and professional endeavors. I have a positive attitude and outlook, and a strong drive to achieve my goals and contribute to the future of technology.

Experience

1. Lead Technical Program Manager (Blockchain and Digital Currencies)

   Mastercard

   Feb 2026 — Present · New York, NY, US

   Lead multiple scrum teams end‑to‑end, owning agile execution, release management, capacity planning, and risk management across highly complex initiatives.• Drive large‑scale, cross‑program efforts such as the Enterprise Jira migration, capacity and utilization frameworks, monitoring and alerting systems, and certificate management — many of which are now used as standards beyond our immediate program.• Lead end‑to‑end KPI governance and performance tracking across all active services and libraries, driving accountability against defined program standards and delivering monthly and quarterly metrics reporting to executive stakeholders.• Act as a primary escalation point across releases and compliance initiatives, working closely with Engineering, Product, PMO, Legal, CorpSec, and other shared services to unblock delivery and manage risk. Run post mortems when incidents occur to pull lessons and implement new best practices moving forwards.• Drive leadership visibility across the program by preparing and presenting executive‑level content covering critical escalations, capacity and utilization trends, release readiness and milestone progress, cross‑team dependencies, risk and issue management, delivery health metrics, and overall program execution and operational health.• Serve as a mentor and force multiplier for the TPM team, supporting peers through high‑pressure moments, sharing best practices, and creating documentation, playbooks, and templates that improve how we all work, as well as sharing AI tooling best practices to drive further efficiency.

Education

• University of Miami Herbert Business School

  Bachelor’s Degree, Business Technology; Business Management; Health Sector Management & Policy

  2013 — 2017

Skills

• Management
• Cryptocurrency
• Mac Os
• Cloud Computing
• Technical Documentation
• Nist
• C++
• Microsoft Project
• Event Planning
• Java
• Powerpoint
• Microsoft Excel
• Microsoft Operating Systems
• Microsoft Office
• Microsoft Word
• Itil Methodology
• Public Speaking
• Social Media
• Six Sigma
• Epic Systems
• Ethereum
• Bitcoin
• Virtualization
• Automated Trading
• Screencasting
• Microsoft Visio
• Project Management
• Smartsheet
• Teamwork
• Autodesk Inventor
• Autocad
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Pmbok Framework
• Devops
• Microsoft Azure
• Emotional Intelligence
• Data Entry
• Healthcare Information Technology (Hit)
• Project Planning
• Research