John Suzanne

About John Suzanne

ENTERPRISE ARCHITECT • BUSINESS ARCHITECT • MASTER BLACK BELT • Certified Business Architect (CBA®) • Data Systems Architect • Senior Enterprise Consultant • Lean / Six Sigma Master Black Belt • CIO • VP • Director of OperationsProject Management Professional (PMP) • ERP / DRP Project Manager • Certified Scaled Agile Framework (SAFe) Agilist Specialties: Strategy, Architecture, IT Governance, Lean, Six Sigma, Voice of Customer (VOC), Design for Six Sigma (DFSS), Business Process Architecture Managment and Optimization (BPM/BPO), Strategy, SAFe, Balanced Scorecard (BSC) Management, Coaching, Mentoring, Cost of Quality, Corrective Action Preventive Action (CAPA), Software Development, Continuous Improvement, Risk Mitigation, Earned Value Management (EVM), Enterprise Resource Planning (ERP), GenAI, Modernization of Legacy Architecture

Experience

1. Enterprise Architect, Business Architecture

   Federal Express Corporation

   Jul 2016 — Present · Collierville, TN, US

   Provided Architecture inputs and feedback to deliver strategy roadmaps and execute strategies such as One FedEx, Oracle Fusion, Renewal, DRIVE, Digital Transformation of Corporate Functions, Data and Tech Simplification Strategy from legacy Architecture to Azure Cloud, Google Cloud • Led Enterprise Platform Practice and Strategy Architecture Team to align strategy, mature practices, and deliver architecture using tools like ARIS, IRIS, and Sparx.• Spearheaded Business Architecture Community of Practice Validation and Governance, focusing on core domains like Capability, Value Stream, Organization and Information.• Managed Vendor relationships, negotiating Master Service Agreements, Data Processing Agreements (GDPR, PII), 4th party Risks, Cybersecurity (Security and Vulnerability)and Statements of Work for domestic, international, and offshore teams.• Managed the Proxy to PurpleConnect cybersecurity effort for Global: Enterprise Finance, Enterprise Resource Planning (ERP)and Timekeeping• ServiceNow (CRM-ITIL) Technical Focus Area Standards Manager for Enterprise Architecture Tooling, Enterprise Resource Planning, Supply Chain, Enterpise Finance and Timekeeping • ServiceNow Change Advisory Board Manager for Enterprise Finance, Enterprise Resource Planning, Supply Chain, and Timekeeping DevOps CI/CD Pipelines • Workday Consulting Enterprise Architect

Education

• Villanova University

  Master Certificate, LEAN Six Sigma

  2005 — 2006

• University at Albany

  Pre-Medicine

  1980 — 1982

• Christian Brothers University

  MBA program, Strategy

  2006 — 2006

• University of Michigan-Flint

  Bachelor of Arts, Economics and Computer Sciences

  1986 — 1991

Skills

• Business Process
• Business Process Re-Engineering
• Erp
• Information Technology
• Integration
• Project Portfolio Management
• Ms Project
• Process Improvement
• Cross-Functional Team Leadership
• Six Sigma
• Requirements Gathering
• Project Management
• Enterprise Software
• Enterprise Architecture
• Cost of Quality
• Business Process Design
• IT Strategy
• Coaching
• Management Consulting
• Sdlc
• Analysis
• Requirements Analysis
• Testing
• Business Process Management
• Soa
• Governance
• Business Process Improvement
• Program Management
• Supply Chain
• Pmo
• Pmp
• Aris
• Continuous Improvement
• IT Management
• Strategic Planning
• Strategy
• Business Transformation
• Visio
• Vendor Management
• Management