John Spinhirne

About John Spinhirne

My 20 years of experience as a Technical Support Specialist and Help Desk Technician, plus my experience as a Systems Administrator, will allow me to significantly contribute to your company\'s IT division. I am currently working on my Cisco network certification in Route/Switch and Security and I am planning on moving into a networking role in the next year. In reviewing the attached skill set, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop and server operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. If you are seeking an IT professional who has excellent people and problem solving skills and can easily provide optimum support to your IT operations, then please consider what I have to offer. · Extensive 20 years of technical support experience in the Information Technology field.· Over the last 20 years duties have included desktop and server administration support.· Primary duties have been desktop support to local and remote users.· Support and training of local and remote users.

Experience

1. Systems Administrator 2

   Oneneck It Solutions

   May 2012 — Present · Denver, CO, US

   Support and training of 500+ users and their Dell and Mac laptops. Worked with different vendors and staff to gather required information to create PO’s for ordering laptops, printers, servers, backup solutions, networking gear, and other items. On hands IT Staff for server and networking team. One of the primary contacts for moving our old facility to two new locations which included various IT and non-IT duties. Testing and migration of multiple sites to one corporate Windows 10 image using MS SCCM. Other non-IT duties included: Responsible for building security which included creation of door badges, making changes to security profiles, and working with the security company on any issues. Ordering and stocking of office and breakroom supplies.· Support of local and remote users · Support of various desktop software.· Configuration and installation of Windows & Mac laptops. · Management of workstation and workstation images. · AD account administration for new hires and terminations. · Configuration and Support of mobile devices to Exchange. · Documentation of pc and Mac setup procedures. · Purchasing of IT and non-IT equipment.· Basic administration of Avamar backup solution.· Basic account management of Cisco Phone System.· Administration of the building security system.· Developed VBScripts for various I.T. functions.

Education

• Olathe High School

  High School Degree, High School

  1981 — 1985

• Metropolitan State University of Denver

  BS, Computer Support

  1990 — 1995

• Art Institute of Colorado

  Associate of Applied Science, Photography

  2008 — 2011

Skills

• Photoshop
• Microsoft Sql Server
• Software Documentation
• Wedding Photography
• Sql Server
• Windows
• Image Manipulation
• Digital Imaging
• Portrait Photography
• Servers
• Javascript
• Desktop Support
• Adobe Creative Suite
• Customer Service
• Vmware
• Html
• Travel Photography
• Mac
• Tcp/Ip
• Event Photography
• Windows 7
• Image Editing
• Vbscript
• Microsoft Exchange
• Microsoft Word
• Desktop Administration
• Word
• Computer Hardware
• Microsoft Office
• Photos
• System Administration
• Fine Art Photography
• Photography
• Active Directory
• Windows Server
• Hardware
• Commercial Photography
• Os X
• Networking
• Lightroom