Tori R.
Training Manager at Saks eCommerce
- Role
- Sr Manager Development and Change, Saks Com Contact Centers at Saks Global
- Location
- Camp Sherman, OR, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Tori R.
I help organizations scale customer success through support enablement and learning…
Experience
Sr Manager Development and Change, Saks Com Contact Centers
Apr 2023 — Present · OR, US
Education
The University of British Columbia
Bachelor of Arts - BA, Art History, Criticism and Conservation
San Francisco State University
Master's Degree, Instructional Technology and Design
2011 — 2014
The University of British Columbia
BA, Art History
2004 — 2008
Skills
- Leadership
- Product Adoption
- Customer Service
- Imovie
- Video Production
- Camtasia
- Training & Development
- Snagit
- Customer Relations
- Marketing
- Customer Relationship Management (Crm)
- Instructional Design
- Upselling
- Up-Selling
- Captivate
- Gotomeeting
- Webinars
- Sfdc
- Online Training
- Training
- Customer Support
- Management
- Articulate Storyline
- Webex
- Social Media
- Adult Education
- Brainshark
- Analytics
- E-Learning
- Saas
- Social Media Marketing
- Powerpoint
- Salesforce.com
- Instructional Technology
- Social Networking
- Microsoft Office
- Sales
- Youtube
- Outstanding Customer Service
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