Johnson Pillai

Experience

1. Analyst - Payroll Implementation

   ADP

   Dec 2022 — Present

   Lead end-to-end ADP RUN → Workforce Now (WFN) migrations, overseeing the full project lifecycle from planning through Go-Live and post-deployment support, ensuring seamless transitions with minimal disruption.• Managed full litecycle HCM implementations across Payroll and Time, coordinating cross unctional teams and stakeholders to meet deliverables on schedule and within scope.•Analyzing client payroll requirements and implementing solutions.• Collaborating with internal teams for smooth implementation and support• Conducting thorough testing and validation of payroll processes and systems• Identifying and resolving implementation issues• Managed full-cycle payroll for multiple US-based clients, including onboarding, data imports, deduction setups, and final check processing with 100% accuracy.• Developed and delivered onboarding and training programs for ADP and WFN modules to improve client adoption and user proficiency.• Monitored regulatory changes (e.g, 941, state/local filings) and implemented updates to ensure compliance and error-free submission.• Resolved escalations, ensuring SLA compliance and client satisfaction.• Track projected Go-Lives and led process improvement and training initiatives.

Education

• Sinhgad College Of Commerce

  Bachelor of Commerce, Cost and Works Accounting

  2013 — 2017

• MIT School of Distance Education

  PGDM Executive in Banking and Financial Services